What Clients Say About eyeReports
We find the reports to be invaluable in monitoring and evaluating our practice performance. Dr. Keith Boan, Eye Care Center
I do love the eyeReports because I can rip apart the data and see how many diabetics, children, new patients, etc., we have seen. One thing lacking in OfficeMate is the ability to count patient encounters. We can count fee slip lines, but our PQRS codes, ref codes, etc., throw those numbers off. I would like the function of pulling up "X number of fee slips created", or "X number of exams created" per day, month, year, and compare. eyeReports is the only way I can do that right now. Thanks Stephen! Dr. Burks McCullough, Barnes Crossing Vision Center
Stephen Rosenbaum is awesome. He taught me how to customize his reports. I run approximately 15 reports weekly, monthly, quarterly and yearly. Some are comparison reports to last year. Some are revenue, normal key business metrics, sales, performance based reports, and one insurance report. They are great with customer service and reponds very quickly to needs. If you want a report that he hasn't already created, he will look into creating it. Very quickly updates reports to suit our business needs. Michelle Titzkowski, Vision Clinic
I have been using EyeReports for over 2 years and get great information. I recommend it to all OM/EW users. Dr. Scott Pearl, The Family Eye Site
I cannot thank you enough for all of your help with gathering this data for Dr. Panzer. We have looked over quite a few elements and have found it very helpful. Elisabeth H, Houston Dry Eye Clinic
With the limitations of OfficeMate's Report Center, eyeReports has become an indispensable tool for our regular reporting procedures. eyeReports is critically important in helping us know what we actually are collecting versus what we are generating in "vague" gross fees. Ryan Fuerst, Director of Finance, EYEcenter Optometric
You must have been reading our minds. This cumulative report would be completely awesome. You have done a phenomenal job for all of us. Thank you so much. Bonnie Miller, Salazar Eyecare
It has become a powerful tool for us - my staff is now addicted to your reports Dr. James K. Cutler, Cutler Eye Care
G E N I U S!!! Exactly what I need! (enhancement to an eyeReport) Sarah Nelson, Eye Tech Eyes
I have been loving your reports and they have been somewhat invaluable to me the past few months. Ryan Fuerst, Director of Finance, EYEcenter Optometric
Every day and in every way your program is a valuable tool. Dr. Roger Ede, Vision Care Centers of Hawaii
Your support has been GREAT! Dr. William Fortney, Fortney Eyecare Associates
You are doing a great job for us all. You are the man of the year! Bonnie Miller, Salazar Eyecare
Your support has truly been exemplary. Dr. Kenneth Boyer O.D., Inc.
eyeReports enable me to view detailed spreadsheet reports on every aspect of the optical side of practice. Prior to eyeReports, I was only using OfficeMate reports which did not give me the detail and breakdown information I needed in order to analyze the overall performance of the practice from tracking individual performance of each staff member, tracking frame sales gross profits and my favorite, report 360. After back tracking a year, I discovered that on average two fee slips per week were not being accounted for, which saved the office from losing weekly gross profit. Stephen is very friendly and responsive to my needs and he is constantly improving the software. I have been very satisfied with the overall product, reports, and plan and continue to use them. Jessica Vazquez, Village Eyecare
Thanks for all the tutorials. They are great and very helpful Bonnie Miller, Salazar Eyecare
Thanks for all the informative emails, I'm very impressed. Lisa Keyser, Seifert & Associates
I have really enjoyed your eyeReports as an OfficeMate client Dr. Matthew Stanley, Eyecare Associates of Manhattan
I have been an Edge user for about 2 years. It is very useful in analyzing the overall performance of the optical side of the practice, from tracking the individual performance of each staff member involved in sales to comparison of the profitability of each vision plan. It also gives a broad overview of the professional side of the practice. The interface is web based and very easy to navigate.
EyeReports gives me very detailed spreadsheet reports on virtually every aspect of the practice. Its reports are what the OfficeMate reports should have been, robust, dynamic, and very customizable. Since becoming a user, I rarely ever view OM reports. Key staff members have been assigned reports that are specific to their responsibilities and they have been given access to use them as needed, whether on a daily, weekly, or monthly basis.
I have been very satisified with each product and plan to continue to use them both. Dr.G. Chad Green, Green Family Eye Care
What's the difference between The Edge and eyeReports?
eyeReports are for practices that need to get concise information out of their OM software to help them manage their practices.
The Edge from GPN is for practices that need help managing their practices and increasing profitability.
eyeReports can give you audit reports to protect your practice while GPN gives you the best way to market frames.
I need both to help me manage my practice! Dr. Robert L. Bass, Optometric Associates
I'm reviewing the new eyeReport with graphs. I think it's awesome. It gives me an overall picture of my practice over the past few years. I expected the numbers to jump a bit higher than shown on the graph. The other interesting trend I saw was the significant decline in new patients from year to year. This indicates that we need to work on our referrals! (eyeReport #2) Dr. Rajender Macha, Macha Family Eye Care, PC
eyeReports is the only way to go if you have OfficeMate and want to manage your practice by standard metrics. The program gives you real time results of your practice performance including the Key Metrics as shown in Essilor's MBA (Management and Business Academy) AND the product is getting better and better! Stephen is always accessible and excited to make eyeReports really work in our office. I consider him a member of our management team. Dr. Doug Major, Optometric Care Associates
eyeReports gives the detailed analysis of all the stats necessary to judge areas of profitability. The moment I was able to visualize the income and expenses pertaining to each of the different insurance companies, I immediately discontinued my participation with three of them. We literally were netting $3.00 per patient with our worst vision insurance company. After nine months, we have lost 19.79% of our patient base with a corresponding 1% decrease in gross revenue. Our per patient net income has increased incredibly. Steve is very accessible to assist in programming the different features of the OfficeMate program needed to retrieve the information required for the reports. I don't know how an owner can make informed decisions without these reports. Dr. Craig Henry, Family Eye Care
I have now used eyeReports for a few months. I felt very comfortable going to that software especially since I knew that Stephen was a founding member who developed the OfficeMate software and was an accountant. Prior to using eyeReports, I was not getting specific breakdowns that were important in managing income and expenses. Stephen has been wonderful working with my staff to explain the reports and give me valuable information. The information included specific income from exams and procedures, optical, and contacts. The eyeReports are certainly worth the cost and I highly recommend the software. Dr. Ami Ranani, Somers Eye Center
This report (referred out tracking) is great. I love it. My staff loves it. Our patients feel the extra level care we provide when we can call them back and check on them. Dr. Mary Anne Murphy, Front Range Eye Associates, P.C.
Thank you and this is going to save a lot of time! And already has! (Reports #255 and #260, Product Listing reports) Dr. Robert Bass, Optometric Associates
Thanks for the report recaps of collections - very useful (Reports #1 and #5) Dr. Craig Sultan, The Eye Works
We've learned a lot from the reports and are still learning more. Dr. Ivan Bank, InSight Complete Eye Care
The Key Performance Indicator reports are the best yet! Dr. Steven Grant, Grant Optometric Group
Great new product apps! (new eyeReports metrics, report #0) Dr. Doug Major, Optometric Care Associates
I love what you have done with the reports! Dr. James K. Kirchner, Chief Professional Officer/Eyefinity
Perfect. Thanks, as always, for your prompt reply! (when responding to a support question) Dr. Mary Anne Murphy, Front Range Eye Associates
Steve, I love this new report!!! Yes, please DO send us the new insurance receivable report. Terri Dentsbier, Overland Optical Family Eye Care
The eyeReports I have used I enjoy having access to. Dr. Matt Stanley, Eye Care Associates of Manhattan, P.A.
This [enhanced #5] report is great! Dr. Robert Bass, Optometric Associates
Thank you for always thinking of ways that would help us in our practices. I can't tell you how much I rave about eyeReports! Denys Meade, CPM, New Hartford Eyecare
Thank you so much for your help...you do not know how I appreciate it. Dr. Steve Nigh, Nigh Eye Group
My updated #2 is great! Dr. Robert Bass, Optometric Associates
Awesome! You just keep making my life easier and easier! Denys Meade, CPM, New Hartford Eyecare
It is Great! [new eyeFocus eyeReport] Dr. Craig Sultan, The Eye Works
I've been using the 360 report all week to do my insurance verifications and it's been fantastic. It is much more efficient than the way I was doing it. Jessica Prentice, New Hartford Eyecare